General Terms & Conditions
1. General
The following General Terms & Conditions apply to contracts, deliveries and other services of the firm Europrinz GmbH. A partner's terms and conditions that deviate shall only apply if we have explicitly confirmed them in writing in each individual case. The General Terms & Conditions at the time the contract was concluded apply.
2. Conclusion of Contract
2.1 The Buyer is bound to the order (offer of contract) for three weeks for goods that are not in stock and for a financed purchase.
2.2 The contract is concluded at the end of this period unless the seller has cancelled the offer of contract in writing.
2.3 In deviation from point 2.2, the contract is concluded before the 3-week period has lapsed if the customer's order is confirmed or at the latest when the buyer receives the goods.
3. Subject to Change
3.1 Series-produced products are sold by sample.
3.2 There is no entitlement to delivery of the samples, unless an alternative arrangement was agreed when the contract was concluded.
3.3  The buyer can only expect the ordered goods to be of a quality that would usually be expected from goods acquired more cheaply, or in the same price range.
3.4 We reserve the right to make standard colour and size alterations that are reasonable for the buyer.
3.5 We also reserve the right to make standard changes to the textiles that are reasonable for the buyer with regard to small deviations in the design, particularly in the colouring. The right to make insignificant changes is also reserved. Errors and omissions excepted. The design, colouring and features may deviate from the offer as the result of technical progress.
4. Payment and delivery
Deliveries are only effected after advance payment or cash payment on collection. All prices are gross including the applicable VAT. Any shipping costs will be added to the prices. We are entitled to make part deliveries unless this is disadvantageous to the buyer.
5. Transfer of Risk
The risk - in spite of loss or damage - of having to pay the purchase price transfers from the firm Europrinz GmbH to the recipient when the goods leave the warehouse. This also applies in the event of damage to the goods and outer packaging. "EX WORKS" (EXW acc. to Incoterms 2000) is agreed for contracts with companies.
6. Retention of ownership
6.1  The goods remain the property of the firm Europrinz GmbH until complete payment.
6.2 The buyer is also obligated to protect the seller's goods accordingly if the delivered goods are not directly intended for the buyer, but rather for a third party, and must advise the recipient explicitly of this retention of ownership. The seller must be informed in writing immediately of any change of location and access by third parties, particularly garnishments. The garnishment record must be included in this letter in the event of garnishment.
If the buyer does not comply with these aforementioned obligations, then the seller is entitled to withdraw from the contract and to demand return of the goods.
7. Warranty
The buyer must declare any defects of the shipped goods on receipt (immediately). If the claim is justified then the firm Europrinz GmbH can choose whether to supply replacement parts, a new shipment or to reduce the price. If it is not possible to reduce the price or supply spare parts or a new shipment, or this is delayed, then the buyer can demand a reduction in the purchase price or withdraw from the contract. In the event of withdrawal from the contract, the buyer must return all the goods. The return shipping costs are borne by the firm Europrinz GmbH. The warranty does not cover damage caused by the buyer, e.g. damage that occurs at the buyer's premises as the result of natural wear and tear, moisture, strong heating in the rooms, intensive sunlight or artificial light, other temperature or weather influences or improper handling.
The firm Europrinz GmbH is only liable in this instance for damage to the goods themselves. The buyer is not entitled to make any other claims beyond this - regardless of the legal grounds. The aforementioned exclusion of liability does not apply in the event of failure in a significant assured feature or in the event of deliberate action or gross negligence on the part of Europrinz GmbH.
Otherwise, the warranty applies in accordance with the commercial conditions. Warranty claims expire in accordance with the applicable legal regulations; the warranty period begins on transfer of the goods.
8. Right of withdrawal and agreement with regard to the cost of return shipments
8.1 For contracts that are concluded using a remote means of communication (e.g. teleservices and media services), the buyer is entitled to withdraw from the purchase contract within a period of two weeks without giving grounds.
8.2 The period begins on the day the buyer receives the goods.
The withdrawal must be communicated to the seller in text form (e.g. letter, fax or e-mail) or by returning the goods.
8.3 There is no right of withdrawal for contracts on the delivery of goods that are produced to customer specifications, or that are clearly tailored to the buyer's personal needs, or that are not suitable for return shipment due to their composition.
In the event of withdrawal the buyer is obligated to return the supplied goods to the seller at the following address:
Europrinz GmbH
Warehouse - Showroom - Sales
Rönsahler Str. 30 (Halle5)
D-51069 Köln-Dünnwald
Germany
Tel.: +49 (0)221 963 993 03
Fax: +49 (0)221 963 993 14
E-mail: europrinz@aol.com
web: www.euro-prinz.com
The sellers bears the cost and risk of return shipments. For orders of less than €40.00 the buyer must bear the regular costs of return shipment, unless the delivered goods do not correspond to the ordered goods. If the buyer has caused deterioration or destruction of the goods or has chosen an alternative method of return, then the buyer must reimburse the seller for the depreciation or the value.
9. Data Protection
The buyer is aware and agrees that his required personal details will be stored on data carriers to process his request and order. The buyer explicitly authorised the recording, handling and use of his personal data. The buyer is entitled to withdraw this authorisation at any time with effect for the future. In this event, the firm Europrinz GmbH is obligated to delete the personal details immediately, unless the order process has not yet completely finished.
10. Copyright
All depicted company logos, third party logos, images and graphics are the property of the corresponding firms and are subject to the copyright of the applicable licenser. All photos, logos, texts, reports, scripts and programming routines depicted on these pages, which have been developed or prepared by the firm Europrinz GmbH, may not be copied or utilised in any other way without authorisation. All rights reserved.
11. Place of jurisdiction and fulfilment
The legal regulations of the German Code of Civil Procedure and German civil law apply in principle to the place of jurisdiction and fulfilment.
If the buyer has no general place of jurisdiction in Germany, or changes his place of residence or usual location to one outside Germany once the contract has been concluded, or his place of residence or usual location is not known at the time the action is brought, then the seller's head office is the place of fulfilment and jurisdiction.

Cologne is agreed as the place of jurisdiction for all disputes between the companies.